Sportball Empire
Parent Resource
REFUND and MAKEUP POLICY
If you miss a class, we do not offer refunds or makeup classes.
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If you have registered through a Community Center their refund policy applies.
If you wish to withdraw your child from a program where Sportball did the registration, our office needs to be informed in writing 2 weeks prior to the programs start date. You will receive a refund, minus a $25 administration fee.
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If you wish to withdraw your child from a program where Sportball did the registration and the start date of the program is less than 2 weeks away – there will be no refund. However, you can choose to a) transfer your child into another class / location provided there is availability or b) transfer the program to another child in your family (*please note transfers apply to the season you originally registered into and within the same type of class (such as an indoor program).
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If Sportball finds it necessary to de-register a child, a refund will be issued after deduction for the classes that have already been attended and a $25.00 administration fee applied.
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In the event that Sportball needs to cancel a program due to insufficient enrollment, the parent will receive a full refund.
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See our full Terms & Conditions here.
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